Eastern Michigan University's online Business Process Optimization Certificate program takes a systems view of the business processes in an organization. This systems perspective allows organizations to build and develop the capacity to design, deploy and sustain Business Process Optimization – a framework for conceptualizing and organizing the business improvement process. The framework becomes the organization’s roadmap to identify, plan and realize significant and sustainable business performance improvements that are aligned with its vision, mission and strategic objectives.
Cross disciplinary in content, the curriculum blends the strengths of proven methodologies such as TQM, Lean and Six Sigma with newer, more integrative methodologies such as process architectures, Capability Maturity Models, corporate dashboards, and business process management. The program offers a comprehensive, yet flexible solution to ensure that any organization could be better positioned to meet its challenges of quality on time, within budget and with confidence.The Business Process Optimization Certificate Program is designed primarily for:
- Business process improvement practitioners
- Change leaders
- Project managers
- Process managers
- Business analysts
- Mid-level managers
- Introduction to Business Process Optimization
- Linking Strategy to Business Process Optimization
- Organizational Transformation
Enroll as a certificate program member ($50 enrollment fee) and receive a 10% discount on each class in your program. Email firstname.lastname@example.org or call 734.487.2259 or 800.932.8689 for more information. Classes start October 28, 2019.